With the Charles App you can manage your Charles Universe on the go.
Manage your chat commerce customers, you usually do in our Agent UI. Time is of the essence, and your business is important to you, wherever you are.
With the Charles app you can:
- see whether you have new order request
- answer customers via the app
- manage conversations
- receive notifications of our backend services and other staff
- interact with our bot to send automated carts to your customers
You will also be able to:
- switch between different Charles Universes, to manage more than one shop